Salon Careers in Boston — Join Team Extology

1. INTEGRITY

We are who we say we are. We do what we say we’ll do. Always.

• We take full responsibility for our work, our energy, our words, and our impact.
• We are honest with clients. We will never recommend something that isn’t needed or aligned.
• We tell the truth, even when it’s hard. Especially when it’s hard.
• We honor boundaries—our own and others’.
• We don’t hide mistakes—we correct them with urgency and grace.

2. ELEVATION

We are here to raise the bar — for you, for each other, for ourselves, for this industry.

• We bring excellence to everything we touch: how we show up, how we speak, how we serve.
• We believe in radical quality—from the shampoo bowl to the energy in the room.
• We don’t settle for “good enough.” We reach for “undeniable.”
• We evolve. We seek mastery. We refine our craft every single day.
• We view feedback as fuel. Growth is the goal.

3. DEVOTION

We don’t just show up — we pour our hearts in.

• We do the work no one sees. We prepare with intention. We learn with purpose. We support with heart.
• We serve with presence. We listen fully. We connect authentically.
• We care deeply. About you, the craft, each other, and the mission.
• We give our best—even when it’s not convenient.
• We protect this space. We hold the energy high.